In today’s always-connected world, most of us will have the experience of online negativity at some point. It could be a rude comment, an argument that gets out of hand and can become a full-blown attack. These experiencing leave people feeling shaken, confused, or even questioning yourself. The internet - and the trolls - come directly into our home, our most personal space where we should feel safe. This invasion of our space often leaves people feeling violated and afraid. As a counsellor, I often hear people asking why this is happening: Why do people troll online? And more importantly, how can I protect myself and my wellbeing?